Our Online Privacy Policy

 

Protecting your private information is our priority. This Statement of Privacy applies to www.havskincare.com and HAV Skincare & Wellness Center, LLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to HAV Skincare & Wellness Center, LLC include www.havskincare.com and HAV Wellness. The HAV Wellness website is a health care business site. By using the HAV Wellness website, you consent to the data practices described in this statement.

 

Privacy Compliance Certification

HAV Wellness has PCI Compliance certification.

 

Collection of your Personal Information

In order to better provide you with products and services offered on our Site, HAV Wellness may collect personally identifiable information, such as your:

 

 -          First and Last Name

 -          Mailing Address

 -          E-mail Address

 -          Phone Number

 

If you purchase HAV Wellness's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

 

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

 

Use of your Personal Information

HAV Wellness collects and uses your personal information to operate its website(s) and deliver the services you have requested.

 

HAV Wellness may also use your personally identifiable information to inform you of other products or services available from HAV Wellness and its affiliates.

 

Sharing Information with Third Parties

HAV Wellness does not sell, rent or lease its customer lists to third parties.

 

HAV Wellness may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to HAV Wellness, and they are required to maintain the confidentiality of your information.

 

HAV Wellness may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on HAV Wellness or the site; (b) protect and defend the rights or property of HAV Wellness; and/or (c) act under exigent circumstances to protect the personal safety of users of HAV Wellness, or the public.

 

Tracking User Behavior

HAV Wellness may keep track of the websites and pages our users visit within HAV Wellness, in order to determine what HAV Wellness services are the most popular. This data is used to deliver customized content and advertising within HAV Wellness to customers whose behavior indicates that they are interested in a particular subject area.

 

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by HAV Wellness. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the HAV Wellness website.

 

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

 

Security of your Personal Information

HAV Wellness secures your personal information from unauthorized access, use, or disclosure. HAV Wellness uses the following methods for this purpose:

 

 -          SSL Protocol

 -          "DocuSign" "Shedul" "OneTouchEMR" "Spruce Messaging" "PocketSuite" "Constant Contact"

 

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

 

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

 

Children Under Thirteen

HAV Wellness does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

 

E-mail Communications

From time to time, HAV Wellness may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from HAV Wellness or click on a link therein.

 

If you would like to stop receiving marketing or promotional communications via email from HAV Wellness, you may opt out of such communications by clicking the unsubscribe link at the bottom of the email.

 

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.

 

Changes to this Statement

HAV Wellness reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

 

Contact Information

HAV Wellness welcomes your questions or comments regarding this Statement of Privacy. If you believe that HAV Wellness has not adhered to this Statement, please contact HAV Wellness at:

 

HAV Skincare & Wellness Center, LLC

39344 US HWY 19N

Tarpon Springs, Florida 34689

 

Email Address:

help@havskincare.com

 

Telephone number:

7279351937

 

Effective as of September 26, 2018

  

Children/Guests

One of the most important safety concerns is about children (and other friends and family) accompanying you to an appointment. We respectfully request that you refrain from bringing children with you for your treatments. Children are not permitted in most of our treatment rooms for safety reasons and at this time we are not able to offer childcare services.


Late Arrivals

We will do our best to accommodate you with an abbreviated service. As a courtesy to all of our clients, treatments cannot be delayed due to late arrival and will end at the scheduled time so that the next client is not delayed. We will not discount the service if you do not receive the entire scheduled time due to late arrival. Continued late arrivals will require a 25% nonrefundable deposit to book future appointments.


Cancellations

The time needed for the service(s)  that you schedule is reserved exclusively for you. If you need to cancel a reservation or reschedule one, we require 24 Hours notice for individual services and 48 hours on packages of two services or more. As we are unable to schedule another client during the time reserved for you, we will deduct the treatment time from pre-purchased treatment packages, charge a 25% of service fee to your credit card or redeem a Groupon/Livingsocial/Yelp Voucher as forfeited. Credit card will required to book appointment. 


Health, Allergies, Pregnancy Considerations

When visiting or calling for your appointment, please make sure to notify our staff if you have any health conditions, limitations, allergies to medications or fruits, physical ailments, medications you are currently taking, or if you are pregnant. We also encourage for you to alert your provider immediately of any discomfort during your treatment.

Insurance

We do not participate with any insurance plans. If you require an itemized receipt to submit for FSA/HSA or out of network benefits please let us know. 


Retail Sales

All supplements and skin care products are all sales final. No refunds allowed even on non-opened merchandise. 


Clinic Forms

All clinic forms must be completed in full before arriving for appointment. They are sent electronically. If you do not have access to a computer/smartphone to fill out our required forms please notify us ahead of time so these documents can be printed for you. Arrive 10 minutes prior to appointment to complete. Our forms are not voluntary and omitted information could have a detrimental outcome. We reserve the right to deny anyone service. If a medical condition (i.e. pregnancy, cancer diagnosis) prevents you from having a service completed we will waive the cancellation fee penalty.  


Hours by Appointment   +1.727.935.1937  39344 US Hwy 19N Tarpon Springs, FL 34689

HAV Skincare & Wellness Center